Privacy Policy

Last Updated: April 25, 2025

1. Introduction

Welcome to Auction Hub India ("we," "our," or "the Company"), a product of HUNKAAR SOFTWARE LABS (OPC) PRIVATE LIMITED. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

IMPORTANT: By accessing or using Auction Hub India, you explicitly consent to the collection, use, and processing of your data as described in this Privacy Policy. If you do not agree with these practices, please do not use our services.

2. Information We Collect

2.1. Information You Provide

We collect information that you voluntarily provide when using our services, including:

  • Personal information (name, email address, phone number)
  • Account credentials
  • Billing and payment information
  • Shipping address
  • Bidding and purchase history
  • Communications with us
  • Any other information you choose to provide

2.2. Automatically Collected Information

When you use our website, we may automatically collect:

  • IP address and location data
  • Browser type and version
  • Operating system information
  • Browsing activities and preferences
  • Cookies and similar tracking technologies
  • Technical information about your device
  • Analytics data through Google Analytics

3. How We Use Your Information

3.1. Essential Uses

We use the collected information for:

  • Providing and improving our auction services
  • Processing bids, purchases, and payments
  • Personalizing your auction experience
  • Communicating with you about auctions, bids, and purchases
  • Authenticating your identity and preventing fraud
  • Analyzing usage patterns to improve functionality
  • Sending notifications about auction status and results

3.2. Marketing Communications

With your consent, we may use your information to:

  • Send promotional emails about new auctions and special events
  • Provide newsletters and updates about our services
  • Offer personalized recommendations based on your interests

You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With auction sellers and buyers as necessary to complete transactions
  • With trusted service providers who help us operate our business
  • To comply with legal obligations, court orders, or government requests
  • To protect our rights, property, and safety
  • In connection with a business transaction such as a merger or acquisition

We will not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We recommend that you help us protect your information by creating a strong password, changing it regularly, and logging out of your account after each session.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Restrict or object to our processing of your information
  • Request transfer of your information to another service provider
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the Contact section.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies help us remember your preferences, understand how you use our website, and improve your experience.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our website.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to remove that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website or through other communication channels. Your continued use of our services after such modifications will constitute your acknowledgment of the modified policy.

10. Contact Information

For privacy-related queries or to exercise your rights:

  • Email: contact@auctionhubindia.com
  • Address: 10 No. market, E-3/114, 10 No. Stop, E-3, Arera Colony, Bhopal, Madhya Pradesh 462016, India
  • Response Time: Within 2 business days

This policy is governed by the laws of India, with exclusive jurisdiction in Bhopal, Madhya Pradesh.